Touchbase Insights, or Whitepapers, are a way for our team to ease the understanding of new technologies and benefits that they can bring to you or your company. Touchbase Insights are meant to help readers understand and solve issues or make hard IT or communication decisions easier.

We hope that you can find value in our downloads below:

UC Transformation Program

This white paper is designed for any company that is operating disparate, legacy communications technology today. The UC Transformation Program helps them understand the true financial, user and operational benefits of UC prior to making any significant investment.


Mergers & Acquisitions Success in the Technology Industry

Technology industry M&A investment is on the upswing; can your company collaborate well enough to ensure a strong return on your investments?


CEBT on Demand

An example scenario of how specific operational and business problems can be solved using enhanced methods of customer contact. The scenario outlined is based on a real-world client engagement undertaken by Touchbase.


Self-Sufficiency Planning to Increase Productivity

This paper explains how to leverage your employee investments, minimize change resistance and ensure world class self-sufficiency in managing and supporting your business communication infrastructure.


The Hidden Cost of Communication

This white paper aims to give the reader a clear understanding of the areas of business communication where Touchbase believes all organizations should be focusing to drive significant business outcome. On this basis it should be viewed as a tactical aid to stimulate thought around key areas of inefficiency which exist today in companies across the world.